FOR VETS

I’m delighted to be continuing my work with veterinary teams as a member of the VDS Training Team.

The VDS Training Team has extensive expertise and experience in the profession, in academia and in the commercial world and is able to deliver a wide range of training for you, your team and your practice.

Drawing on best practice and understanding from both within and outside the veterinary sector, our training for everyone working in practice, from nurses and receptionists to practice managers, assistants and experienced practitioners, covers key non-clinical areas that can make a huge difference to life in veterinary practice.

Training includes:

• Stress management	• Assertiveness training	• Leadership development
• Building effective relationship	• Building high performing teams	• Thriving in practice
• Managing change	• Effective communication	• Resilience training
• Improving personal effectiveness	• Emotional intelligence	• Improving confidence
• Conflict resolution	• Career development and direction	• Strategy and policy development
• Human factors	• Quality improvement	• Risk management
• Patient safety	• Dealing with complaints	• Managing difficult situations

For further information please access the VDS Training website or email VDS Training at [email protected]